We moved to Alaska in August, and due to craziness during the move, ended up paying the car payment late.
I called the credit union and explained what was going on - we had closed our normal bank account in CO, and hadnt opened a new one in AK yet, and they would get the normal payment by the end of the week.
Ok, fine. No problems, right?
Wrong.
The next bill I got has an additional charge of $300 on it. THREE HUNDRED DOLLARS.
Evidently, we didnt have insurance on it anymore. Which is funny, because the credit union wasnt in charge of our insurance, and we sure as heck didnt cancel it.
Fast forward three months of confused phone calls, repetition of insurance information, and finally, a complicated threeway call between the credit union, the insurance company (USAA, how i love you).
So, yesterday, I got a bill giving us a credit of $3000 back, for all of the backcharges (which went back, for some reason, to June).
And on the same bill? There was a $15 late fee.
We've been racking up late fees, as well as the additional charges. Keep in mind, we've been making our normal payments (which is more than the minimum, thank you!) all this time.
Gah. I have to go call them again and yell some more.
$3000 Back
December 14th, 2006 at 07:49 pm
December 14th, 2006 at 07:57 pm 1166126255
December 14th, 2006 at 08:06 pm 1166126774
December 14th, 2006 at 08:18 pm 1166127517
December 14th, 2006 at 08:19 pm 1166127594
December 15th, 2006 at 05:43 pm 1166204623